", "identifier": { "@type": "PropertyValue", "name": "Honeywell", "value": "27809" }, "datePosted" : "2019-01-11", "employmentType" : "FULL_TIME", "hiringOrganization" : { "@type" : "Organization", "name" : "Honeywell" }, "jobLocation" : { "@type" : "Place", "address" : { "@type" : "PostalAddress", "addressLocality" : "Robinson", "addressRegion" : "IL", "postalCode" : "62454", "addressCountry": "US" } } } }
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Sr Customer Service Assistant

## Sr Customer Service Assistant
Innovate to solve the world's most important challenges
Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met\. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's\. You will assist other customer service associates with administrative duties\. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc\., to resolve customer issues\. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies\.
Help Honeywell be the customer's top choice by delivering excellent customer care
Build up your business acumen while learning to address customer needs
Be part of the team that is solving complex problems for the customer
25 Order Processing
25 Processing Returns
25 Customer Invoicing
25 Administrative Support
### YOU MUST HAVE
+ High School Diploma or GED
### WE VALUE
+ An attention to detail
+ A bias for action
+ An ability to work in a team
+ A commitment to discovering ways to improve service
+ An ability to work with limited direction
Due to US export control laws, must be a US citizen, permanent resident or have protected status\.Nonexempt How Honeywell is Connecting the World
### INCLUDES
+ 1st Shift
+ Continued Professional Development
### ADDITIONAL INFORMATION
+ Job ID: HRD52269
+ Category: Customer/Product Support
+ Location: 7656 East 700th Avenue, Robinson, IL 62454 USA
Honeywell is an equal opportunity employer\. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status\.
Honeywell is an equal opportunity employer\. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status\.
For more information on applicable equal employment regulations, refer to the EEO is the Law poster \.
Please refer to the EEO is the Law Supplement Poster & the Pay Transparency Policy \.
For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice \.
If a disability prevents you from applying for a job through our website, request assistance here \. No other requests will be acknowledged\.
Terms & Conditions - Privacy Statement ? 2017 Honeywell International Inc\.

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